Frequently Asked

Questions

Excuse me, people of Denheath but I was wondering...



How soon can I get my order?

Normally if your order by 3pm you can have your delivery the next day! Note deliveries are Tuesday, Wednesday, Thursday and Friday.

How big are the squares?

Premium Products are Denheath Desserts standard size.  Premium Squares are approximately 6 x 6 cm Square.  These are great as a full dessert portion.  Treats are 5 x 5 cm Square and are more the size for a morning or afternoon tea.

Can I get a Saturday delivery?

This depends on where in New Zealand you are. Some areas do not get serviced by the courier on a Saturday. (Saturday deliveries are available to some areas but they do incur an extra freight charge.)

How long do your desserts last and how can I store them?

Denheath Custard, E Squares and Trays have:
- a refrigerated shelf life of 3 days
- a frozen shelf life of 6 months (Once defrosted use within 3 days)

Denheath C Squares (Cheesecake) Squares and Trays have:
- a refrigerated shelf life of 6 days
- a frozen storage life of 12 months (use within 6 days after defrosted)

Always Defrost Denheath Desserts overnight in the fridge!

Do you offer any guarantee?

Denheath run a food safety programme and guarantee the quality of our products. If you have any questions or comments about our products, please contact us, toll free on 0800 336 432. Please retain the product, packaging and best before date.

What about Gluten Free?

We have range of gluten free goodies. For an indulgent wheat and nut free cake, you've come to the right place.